I have the WDBVHT0040JCH and am aware it has been discontinued beyond much help from WD.
Is there are way to access the data on it? Could the HDDs be placed in another WD product to read them?
Really don’t want to lose all my data
I have the WDBVHT0040JCH and am aware it has been discontinued beyond much help from WD.
Is there are way to access the data on it? Could the HDDs be placed in another WD product to read them?
Really don’t want to lose all my data
Hi @grosvenor2510 ,
We recommend you disconnect your My Book Live from the Internet to protect your data on the device. You can access the device by connecting directly to the computer.
Please follow the below link for more information: How to Access a My Book Live When Connected Directly to a Computer: https://supporten.wd.com/app/answers/detail/a_id/31607
Also, Please contact the WD Technical Support team for best assistance and troubleshooting:https://support-en.wd.com/app/ask
the link “how to access a my Book Live When connected directly to a computer…” doesn’t work!!! very helpfull