At first my computer wouldn’t shut down. I found that when I unplugged the WD ext. drive the computer would shut down.
I tried reloading software from web-site with no luck. I go to the device manager and it tells me this device is fine. I’m running USB 3 could this be the issue… Another thing I don’t see this drive listed under my computer…
For the USB question, you can try another physical port, and/or a different cable. It would worth a try to hook up to a USB 2 port, too. If this is a desktop machine, try plugging into a motherboard USB port on the rear of the machine. You can also check in Disk Management and see if the drive shows up there, and if it has a drive letter.
It might be a USB 3 issue it’s a bit buggy. Try updating the drivers. If you installed USB 3 as an addon check the card manufacturer’s site for drivers.
sounds like u have a bad MFT or boot sector has been corrupted. try downloading ‘hirens boot cd’ - it has a wealth of utilities to identify drives with or without active partitions, repair master boot records and recover deleted partitions.