We recently purchased a My Book 4TB USB 3.0 (part no.WDBFJK0040HBK-04) and have tried to connect it to a Windows 2008 R2 Enterprise server, but it is not being detected.
We’ve tried to manually install drivers, but no luck. We’ve also tried the SES 64-bit drivers.
Any idea if this drive is compatible. A straight answer from WD staff would be wonderful.