Okay? I must have missed something here, what did I make a mistake about? I don’t even care to assume anything about you, but sure, that’s great that you make videos for a living and have thousands more than I ever could, but I’m not even sure why you’re bringing it up? Lol, I didn’t ask for a comparison to see whose got a bigger library.
You are right about one thing though, batch remuxing. I never thought of that. All my videos, though, are already organized into individual folders with appropriate movie posters + corresponding subtitles files (yeah I’m intensely OCD about keeping my video library organized). How easy or hard is it to batch a group of mp4’s already organized into individual subfolders - I don’t really know? But none of that matters, because the last time I checked, my xbox 360 in another room doesn’t support MKV. Neither does my brother’s in his room. By the way, this is all way more information than I should even need to inform you of.
You also need clarification, what you’re proposing as a “solution” is simply a workaround. A solution would be to figure out a way to make mp4’s play appropriately on this little WD box. But for the sake of humoring you, ok sure, am I stupid for not accepting your “solution”? I guess everyone’s entitled to their opinion. But since when did I say I’m not interested in “solving” my problem? Apparently, my simpleton brain tells me that it’s much easier and more worthwhile of my time to just downgrade the firmware back to 1.0 in order to “solve” this problem.
You also seem fixated on the idea that my goal is to get some official WD employee to read my post and come to my rescue. I already explained to you that I’m simply venting. I have been an owner of this box since November, and I trusted WD to address the broken functionality introduced in their 1.01.11 update eventually, so after all this time I decided to try the prerelease and lo and behold, it’s still jacked up. So thus, I got extremely frustrated and felt compelled to post on this forum to see who else is just as pissed as me. And you know what? I actually felt a little better on the inside when some other folks agreed with me.
Yes I casually read these board enough to know there are no official responses from WD, but why do you think that is? Since you seem so eager to assume things, then tell me, do you assume WD tech engineers working on this product are oblivious to the fact that mp4 w/ AAC playback is broken? Or maybe the countless bug submissions and complaints from other people calling tech support might have actually gotten through to someone? I’ll actually assume that they realize this broken functionality exists, and they are not appropriately addressing it in any reasonable timeframe and thats why I’m so mad.
I guess I didn’t realize how taboo it was to actually post a valid complaint on what is supposed to be a community board. That isn’t to say that I don’t welcome helpful responses that offer ways to “solve” WD’s problems, but thinly guised offers of “help” thats peppered with cynicism isn’t appreciated. You know what, Mkelley, you seem to empathize with the need for the therapeutic aspect of complaining, and you said you even do this once in a while yourself? So how about you just read my complaints and nod with agreement and understanding, but save the snide remarks to yourself?