Hello, I recently bought a WD Elements Play 2 TB mainly for its HDMI and Full HD capabilities to playback my Blu Ray MKV / MP4 rips.
Was very disappointed to see that the playback always has a very minor judder. The picture freezes for a micro second and is very annoying. No problems with the audio, though. I noticed this happens only when the playback is via HDMI. If I connect the EP to the TV using the USB port at its rear, then the playback is very smooth. I use a Samsung LED TV (Full HD) which has no issues with my other players.
I read on this forum that many users have similar issues. Does WD have any plans to resolve this?Â
You may try using an additional HDMI cable. Â You may also try the component output, resetting the Elements Play by holding the reset button for 4 seconds. Â If you have the chance try with another TV, in order to compare results.
I tried various options: different TV, different HDMI Cable, output via composite video, etc. but in vain. The picture keeps stopping for a micro-second and there is no continuous motion - which is quite irritating to the eye. Audio output is perfect.
However, the results are fine when I hook the Elements Play to the TV via the rear USB port. The problem seems to be with the HDMI and the A/V outputs. Any advice to resolve this would be appreciated. I have a Gen 1, 2TB device.
However, the results are fine when I hook the Elements Play to the TV via the rear USB port. The problem seems to be with the HDMI and the A/V outputs. Any advice to resolve this would be appreciated. I have a Gen 1, 2TB device.
Many thanks!
Most probably here is nothing wrong with the HDMI and/or A/V output, it is the chipset that has problems decoding the video stream. Does WEP judder for all movies or “only” for HD?
(Just for my interest: can you post some core data of the problematic movie: file size, length, codec, resolution?)
BTW: When you connect the WEP via USB to the TV, then the TV does the decoding; WEP only functions as a hard-disk in this case.
