MBL issue - Web Access wd2go.com

Legacy Products My Book Live
1

Hello,

I have an issue with my server MyBookLive that I recently bought.

I can’t access it through wd2go.com. I enter my username and password, and then I can see MBL and the submenu “View Shares” and “Delete”. But wherever I do click, it just loads the page a while, and then stops. Nothing happens, both on IE and Mozilla.

I read a lot of threads concerning web access issues but I didn’t find a solution. Can somebody help me?

Thanks in advance!

2

Hello,

Are you able to test from a different computer?

Make sure that you have the Yava pluggins properly installed.

See if the following link helps.

http://wdc.custhelp.com/app/answers/detail/a_id/11387/session/L3RpbWUvMTM5OTQ5MzMxNS9zaWQvUkxOTmpIVGw%3D

3

Thank you for your quick response.

  • I have the latest version of Java and I tried to lower the security (as told in the link) but it still does not work.

  • I tried to access from two other computers (one in the network, one outside), but again, same result: it loads the page infinitely :confused: