Making sharaes private

[stock]

Continuing the discussion from How can you put a password on your drive so that you can only see it?:

@Bennor

stock wrote:

How can you put a password on your drive so that you can only see it?

Are you asking if you can password protect the entire drive? Or are you asking if you can password protect certain folders (aka Shares) on the drive?

If you want to password protect certain folders/Shares one can do so by turning the Public Access to Off on the Share within the Dashboard then give each user the appropriate level of access permission to the Share. See this WD Support document for more information: How to create a Public or Private Share on a WD My Cloud, Mirror, EX2, or EX4 drive

If you haven’t already done so it would be advisable to read through the WD My Cloud User Manual which details how to set the a pubic folder to private and set the various user level permissions on that folder.

From the Dashboard, generally, one cannot password protect the entire WD My Cloud drive with just one setting. One typically has to go Share folder by Share share and set Public Access on each Share folder to Off. Then set the permissions level for each user to access the Share. That will leave you with only the Public Share which has the Public Access option grayed out and non selectable. Through a bug in the Dashboard it is possible to change the Pubic Share to a private Share folder by attempting to change the name of the Public Share, after receiving a waring message the Public Access option becomes selectable and can be set to Off, at which point one can set the user level access to the Public (now private) Share.

Continuing the discussion from How can you put a password on your drive so that you can only see it?:

@Bennor

stock wrote:

How can you put a password on your drive so that you can only see it?

Are you asking if you can password protect the entire drive? Or are you asking if you can password protect certain folders (aka Shares) on the drive?

If you want to password protect certain folders/Shares one can do so by turning the Public Access to Off on the Share within the Dashboard then give each user the appropriate level of access permission to the Share. See this WD Support document for more information: How to create a Public or Private Share on a WD My Cloud, Mirror, EX2, or EX4 drive

If you haven’t already done so it would be advisable to read through the WD My Cloud User Manual which details how to set the a pubic folder to private and set the various user level permissions on that folder.

From the Dashboard, generally, one cannot password protect the entire WD My Cloud drive with just one setting. One typically has to go Share folder by Share share and set Public Access on each Share folder to Off. Then set the permissions level for each user to access the Share. That will leave you with only the Public Share which has the Public Access option grayed out and non selectable. Through a bug in the Dashboard it is possible to change the Pubic Share to a private Share folder by attempting to change the name of the Public Share, after receiving a waring message the Public Access option becomes selectable and can be set to Off, at which point one can set the user level access to the Public (now private) Share.

I went to WD My Cloud Dashboard and for a little while I could see my shares. But the problem was that the share that was private is empty and the all my files are in the public folder. So I want to move the contents of my public folder to my private share but the private share doesn’t show on Finder (I’m using Mac).

But none of the shares are showing anymore on dashboard for some reason. (I noticed that the connection of the WD Drive was lost so I reset it and it’s showing now)

[Bennor]

@stock

I went to WD My Cloud Dashboard and for a little while I could see my shares. But the problem was that the share that was private is empty and the all my files are in the public folder. So I want to move the contents of my public folder to my private share but the private share doesn’t show on Finder (I’m using Mac).

But none of the shares are showing anymore on dashboard for some reason. (I noticed that the connection of the WD Drive was lost so I reset it and it’s showing now)

It appears you have a separate problem unrelated to trying to password protect shares in that the shares are not showing up properly in the first place.

First, do you have another computer, preferably not a Mac that you can use to test if the shares are not visible in the Dashboard? There are numerous issues Mac users are reporting, most revolving around El Capitan, when accessing their My Cloud drive.

Second, restart all of the devices on your local network (including the router/gateway, WD My Cloud, and your Mac). Sometimes if the My Cloud obtains a different IP address than what a computer was using in the past to access it that computer may not properly show or even find the My Cloud on the local network (because its trying to use the old IP address).

Third, if the problems persist, try doing a reset via the reset button, see How to reset a My Cloud device, on the back of the My Cloud or do a System Restore via the My Cloud Dashboard.

[stock]

How can you move the files from the Public share to your private share if that share doesn’t show on your Finder?

WD My Cloud is showing that it has a different IP address from the one that my MacBook Pro is using. I just unplugged all the cables and plugged them back in, is that not good enough for a reset?

Should I do a 40 second reset too?

[stock]

Hmm I better call. What is a phone number where I could call to get help on this?