Dear WD Community,
When I plug my WD Elements Portable 2 TB to my Macbook Pro get a 15-20 dB drop in Signal to Noise Ratio (SNR) of my Wifi.
The Hardware that I am using:
- Macbook Pro Late 2016 13" with Touchbar (4 USB-C Ports)
- WD Elements 2 TB HDD WDBU6Y0020BBK - 05
- Aukey USB-C to USB-A adapter
- HDD connection Cabel (shipped with the HDD)
I have had the Macbook since December 2016, I have had the HDD since Spring 2016 (or so). I came back from a 4 week holiday on the 16th of September 2017 and suddenly experienced Wifi issues at my home work desk. Before that I have never experienced any trouble with the Wifi when connecting the HDD.
What changed / could have changed in the past 4 weeks I was not home at my work desk:
- I had to exchange the router just before I left on my vacation
- I installed Windows 10 via Bootcamp on my Mac
- Hypothesis: The SNR drop caused by the drive was present all the time. However in the last 4 weeks the neighbours got a new router or other device that weakens the Signal in my apartment so much, that the HDD SNR drop now causes complete wifi loss on my computer.
What I have done so far:
- Plug 2 different HDD when my computer was connected to different Wifis. SNR drop occured independent of network and HDD. (Check Graphs attached)
- Created a new user in Mac OSX to see if the issue is related to my user account. Problem remained
- Tried out different USB-C to USB-A adapters and cabel combinations. Problem remained
- Split my Wifi up in 2.4 GHz and a 5 GHz network. In the 5 GHz network the SNR does not drop, however, I am to far away from the router for the SNR to be high enough. HDD interferes only with 2.4 GHz.
- Try to shield the HDD by covering it with a pot, plastic bowl, tin can. Problem remained
- Is this a WD problem or is it a general HDD issue?
- What is the reason for this problem to only occur now and not in the past?
- Is it possible, that the HDD suddenly generates a 2.4 GHz noise due to an internal damage, interfering with the Wifi? Or has it always been creating this noise?
- What is your advice to resolve the issue? (Cover HDD in aluminium Foil? Buy a repeater to increase network strength at my Work desk? Anything else?)
It surprises me that there is so little discussion about this issue on the internet.
Any help much appreciated,