Any time we add a file/folder locally to our PR2100, that file or folder will not show up for our remote workers until we toggle Cloud Access on and off in the admin control panel (looks like it forces MyCloud to start some indexing process). Now, anytime a file/folder is added through the My Could web portal, it shows up instantly for our local and remote staff.
This has become an insane pain in my butt over the past month or so. Is there anyway to fix this issue, or some work around or anything? Anyone else experience anything like this before? I tried contacting WD customer support but they just said reset the drive which is not an option.