Hello, I’m totally new here and have just purchased a 750 gig passport.
But when I connected it to my computer to install it, I noticed that the gig count was off by 52 gigs. So instead of having a 750 gig passport it says i have 698 gigs. Is this normal or is my unit defective and I should return it for a new one?
This is normal, your computer is reading the size of your drive in Binary. Your drive is not faulty.
Look at this article:
http://wdc.custhelp.com/app/answers/detail/a_id/615
As per WD statement:
A binary capacity is determined by dividing the total number of bytes, by the number of bytes per gigabyte (1,073,741,824 using base 2).
Confusing?