WD Community

John Lewis

WD Elements from Win7 was running well on Win7; not running on new Win10 PC.
HELLO COMMUNITY.
I bought a PC with Win10, my WD Elements is not recognized. I cannot ‘see’ it on new PC.
The WD Elements ran on my old PC with Win7.
Can I run WD Elements AND save data from Win7 on new PC?

Thanks in advance

Hi KateMax47,

Are other drives are working fine on windows 10 PC ?

There may be a drive letter assignment issue for the drive on windows 10 PC. You can refer to the link given below for it.

You can also follow the link given below to find the resolution of the issue.

You can contact WD Support team for this issue from the links given below.

To Contact WD for Technical Support

The link below will allow you to call support.

Support for Western Digital Hard Drives | Western Digital

Still Need Help?

Reach out to Support for more assistance.

Sign in to Your Support Account

Get up-to-date information about your products.

Western Digital Business Portal

Unlock benefits and tools for your business such as enterprise support, pricing and rebate tools, marketing, loyalty, rewards, and more.