WD Community

Iphone/ipad 701 error message

Hi there!

I’m using WD Photos on iPad (iOS 5.0.1) and trying to connect it to my WD MBL f/w ver MyBookLive 02.03.01-024 : Core F/W. Each and every time I generate an activation code on WD MBL and enter it on iPad or iPhone 4, I get 701 error code - the device is not found.
I’ve been using WD Photos before and it worked pretty well. Then I gave up for some time, upgraded iOS to 5.0 and WD MBL f/w to the latest, so I cannot be sure what is the main cause of incorrect behavior - iOS or WD MBL or something else.

I’ve seen a similar concern in adjacent thread with no solution though. Could one help me?

Support is keeping silent on this for 2 days already.

I was in IOS 5.0 and was having a similar issue, I just deleted the WD Photo, restarted the Ipad and reinstalled the WD Photo App (also restarted the My Book Live) and it work.

Reinstallation did not help. WD2Go works though…

Support for Western Digital Hard Drives | Western Digital

Still Need Help?

Reach out to Support for more assistance.

Sign in to Your Support Account

Get up-to-date information about your products.

Western Digital Business Portal

Unlock benefits and tools for your business such as enterprise support, pricing and rebate tools, marketing, loyalty, rewards, and more.