I Can Access the Settings Page, but not Folders/Shares

[Bennor]

Under Windows File Explorer > Network do you have an icon like this?

If not then you need to check a few settings on Windows. If using Windows 10 see the following post. In particular Windows 10 Specific Method 1 through Windows 10 Specific Method 5.

Compilation of Windows 10 Methods, Steps and Solutions

Windows 10 Issues and Potential Solutions This posting pulls together, in one place, several of the methods, steps, and procedures used by others to resolve their Windows 10 / My Cloud issues or problems. Note: The compilation of methods and steps below may not solve your individual Windows 10 / My Cloud problem or issue. One cannot stress this enough, if you have not already done so read the WD My Cloud User Manual! UPDATE!!! Before trying any of the methods, steps or directions below, upd…

Also if you have multiple My Cloud units on the same local network, make sure each My Cloud device has a unique name. One can generally set the device name through the My Cloud Dashboard.