How to safely shutdown MyCloud

[Bennor]

@StrokeGuy2016

Incorrect, and I showed visual proof that the shutdown command is not even available on the 2.x firmware.
…
Let’s stop the rumors and check the facts. I showed above that the shutdown command is not even available on the 2.x firmware single drive My Cloud.

There IS a shutdown script on the v2.x single bay My Cloud. It is:
/usr/local/modules/script/shutdown.sh

See the following posts from the thread in my prior post that indicates it DOES appear to work to some extent.

Safe shutdown

I tried to execute that shutdown.sh file and fortunately it works! So if anybody wants to shutdown a v2.x WD My Cloud you could use that command. I’ll try that WD Access program although I actually need a possibilty to shut it down from a mobile device! If only it had WOL functionality. I’m probably going to buy a remote power socket and do it as follows: Use SSH to shutdown device. Use remote to disconnect it from power. Use remote to connect it to power and it hopefully will boot! EDIT: W…

Safe shutdown

I have also found this error and noticed where the problem is: the CSS is hiding the button. The following screenshots prove it. Meanwhile I’m ssh’ing and “shutdown.sh -h now”. Hope this helps both the users and the devs! [image] [image]

Another method using SSH:

Safe shutdown

Same problem here with my new Mycloud device, Firmware V2. If you have a Mac or Linux box, there is a simple script solution. Just make sure that you can login with ssh. My script uses “expect”-shell, which is standard available on Mac and Linux. No idea about Windows. OK, it comes here: #!/usr/bin/expect spawn ssh root@mycloud "halt -p" expect "password:" send "PASSWORD\n“; interact Just edit this script with the correct password and server name (IP address). Make it executable with chmod…

There is also discussion of unhiding the code in the CSS file that hides the shutdown option from the v2.x single bay My Cloud Dashboard in that Safe Shutdown thread.

[Bennor]

@StrokeGuy2016

Why Western Digital left out the shutdown option from the GUI is the question/concern here though.

There have been calls since the v2.x single bay My Cloud was released to bring the shutdown option back. It is IN the CSS coding but for some reason WD decided to hide it. There is even a Cloud Ideas post from over a year ago asking WD to bring it back…

https://community.wd.com/t/bring-back-the-shutdown-button-to-the-my-cloud-dashboard/177758

[jml2665]

As I need to change up my response as their BOT defender won’t allow three of the same exact messages,

another who has found this distressing business of no shutdown facility, and here is W.D.'s latest response, I know it’s a bit late but has anyone got this sort of response or are willing to escalate this? I doubt this will ever be rectified but one may hope

Cheers
James

**
Thank you for your reply and for your remarks.

Your remarks have been escalated to our higher level of support and our engineering team and we will have it under consideration for our future products.

I am truly sorry to hear that you are left dissatisfied with your product and that it does not fit your needs. I will be
more than happy to request a discount coupon for your next purchase from the WD Store, as we value you as our customer and your opinion does count. Please, do let me know if you wish to receive the 20% discount code for the WD Store.

If you have any further questions, please reply to this email and we will be happy to assist you further.

Sincerely,
Alex
Western Digital Service and Support

[jdh02472]

So version 4 is earlier than version 2 ?

[cpt_paranoia]

@jdh02472

So version 4 is earlier than version 2 ?

Yes.

Welcome to the crazy world of WD.

[NavC]

WD Quick View will NOT install on macOS Sierra however there is a workaround:

Right click on the installer and click on Show Package Contents.
Go to Resources folder.
You will find the installer WD Quick View Installer.mpkg
Ignore the installer security msg and allow install via System Preferences, Security
Shutdown option will now be available from dropdown menu

[cat0w]

@NavC I don’t have any Apple products in use.

[Pikazzo]

this post with the code edits were so helpful today after updating to Os5, thank you very much man!!!
and hopefully the devs can read this and use it for a useful firmware upgrade for us
like googling things at work right? we all were there

[hemantK]

A very simple method to safe shutdown WD My Cloud PR4100 Firmware v 5.0.9.115, is

Step-1 - Enable SSH from GUI

Step-2 - Now login through SSH , and run shutdown.sh script from terminal

sshd is the default username for ssh access.