How do I set up an FTP for one folder?

My Cloud OS 3 Personal & Network Attached Storage My Cloud EX2
1

Hello,

I am trying to set up FTP user accounts for clients to download photos. I don’t want them to have access to the full NAS, but it’s grayed out in the access options for the user.

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Is there a way to control for this? I can imagine a workaround would be to create a user for “home” and use that as my main and create new users for new downloads, but I’d prefer not to transfer everything I have to a new user if there’s a way to do it organically.

Thanks!

2

Answered my own question, but for anyone else that may run into this:

You have to disable public on your main directory (in this case Poole Family Data). *see photo below

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3

Hi @Dustinpoole,

Please refer to the article to troubleshoot the issue: My Cloud: Configure FTP Server Access:
https://support-en.wd.com/app/answers/detailweb/a_id/4749

Have you opened a Support Case? If not opened, for more information, please contact the SD Technical Support team for best assistance and troubleshooting: