Helpful My Passport Wireless Pro KBA

http://support.wdc.com/KnowledgeBase/answer.aspx?ID=14191
http://support.wdc.com/KnowledgeBase/answer.aspx?ID=13879
http://support.wdc.com/KnowledgeBase/answer.aspx?ID=14195
http://support.wdc.com/KnowledgeBase/answer.aspx?ID=13896
http://support.wdc.com/KnowledgeBase/answer.aspx?ID=13869
http://support.wdc.com/KnowledgeBase/answer.aspx?ID=11737
http://support.wdc.com/KnowledgeBase/answer.aspx?ID=14176
http://support.wdc.com/KnowledgeBase/answer.aspx?ID=13870
http://support.wdc.com/KnowledgeBase/answer.aspx?ID=14000
http://support.wdc.com/KnowledgeBase/answer.aspx?ID=13880
http://support.wdc.com/KnowledgeBase/answer.aspx?ID=13872
http://support.wdc.com/KnowledgeBase/answer.aspx?ID=13871
http://support.wdc.com/KnowledgeBase/answer.aspx?ID=13897
http://support.wdc.com/KnowledgeBase/answer.aspx?ID=13899
http://support.wdc.com/KnowledgeBase/answer.aspx?ID=14205

Hello, thanks for sharing this information, hopefully it will be useful for another user.

thanks !
i have mine 2 weeks ago and since today the battery stuck at 2% and it don’t charge… do you see this problem before ?
then i can’t use it…

The unit is designed to power itself off when the battery discharges to 5% in NAS mode,

If you are able to access the dashboard and the battery is reading 2% in NAS mode, please open a support case with us and include the support logs from your device. https://westerndigital.secure.force.com