HELP with Casting files from My cloud to chromecast

My Cloud OS 3 Personal & Network Attached Storage My Cloud
1

Dear Community,

I am using a my cloud with latest updated firmware 2.11.111 While using the my cloud app for Android I sometimes get option to cast to my Chromecast sometimes I don’t get the icon itself could anyone please let me know why I m facing this issue ? Its there something wrong with my configuration of the product or some other issue. Also please let me know if my cloud app for iOS support casting to Chromecast

2

It probably depends on the file type you are trying to cast. Chromecast only supports some media files types.

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@cpt_paranoia … i guess that`s not the problem. the problem i feel is with the mycloud app it doesnt show the cast icon itself. i am able to cast videos from other media servers but not the WD (My cloud) one only …that through the app seems to be a major problem.

4

This happens to me occasionally on an Android device. I commented on it previously in the following post:

https://community.wd.com/t/using-mycloud-to-stream-to-chromecast/172050/13

In my case, when it happens the solution is to exit out of the WD mobile app, then turn off WiFi on my mobile device, wait a few minutes, then turn WiFi back on, then relaunch the WD mobile app at which point the Chromecast icon is available.

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5

That’s useful diagnostic information you didn’t originally supply…

Given that information and Bennor’s response, it sounds like an issue that should be reported to WD, as it does sound like a bug in the MyCloud app.

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Thank you guys … Appreciate it… :slight_smile: