I have a WD20EARS that’s failing the Quick Test from the Data LifeGuard utility but PASSES the Extended one. The error reported during the Quick test is “06-Quick Test on drive 2 did not complete! Status code = 07 (Failed read test element), Failure Checkpoint = 97 (Unknown Test) SMART self-test did not complete on drive 2!”.
Most of the tools I used reported the S.M.A.R.T. status as OK, and a full HD Tune 2.55 scan for bad sectors found none.
Any hint? Is it time for RMA?