These test results below are from a new drive purchased a few months ago. What do I make of them?
SpeedFan Smart diagnosis shows problems with a “pending sector” and gives it an overall Fitness score of 0%.
I tried running Data Lifeguard Diagnosis and the Smart section, under the warranty column, show 3 1’s(ones) and the rest 0 (zeros). I have no idea what this means, but when I ran the Quick Test it immediately failed with this error message:
“Quick Test on Drive 2 did not complete”
“Status Code= 07 ( Failed read test element) Failure checkpoint = 97 (unknown test)”
“SMART self-test did not complete on drive 2”
Hard Disk Sentinel shows 17 hours of power on time. I purchased this new drive in Sept 2018.
I’m having trouble getting through to the warranty/support part of the WD website (internal server error) to register this drive…so I’m asking for advice here about this problem.