hi all,
i have WD6400AAKS Blue, and i’ve never experienced any real problems with it.
however, tonight i tried to run WD’s Data Lifeguard Diagnostic for Windows, chose Quick Test, and after a few seconds it stopped due to a failure.
this is the report:
Test Option: QUICK TEST
Model Number: WDC WD6400AAKS-00A7B2
Unit Serial Number: WD-WMASY3559417
Firmware Number: 01.03B01
Capacity: 640.13 GB
SMART Status: PASS
Test Result: FAIL
Test Error Code: 06-Quick Test on drive 1 did not complete! Status code = 07 (Failed read test element), Failure Checkpoint = 97 (Unknown Test) SMART self-test did not complete on drive 1!
Test Time: 00:43:32, December 25, 2010
right-clicking and choosing properties in Data Lifeguard Diagnostic shows Health Status as Good.
also, i tried testing my external HDD (also 6400AAKS, the only difference is this one is green), and it passed a Quick Test, but when i right-click on it in Data Lifeguard Diagnostic and click properties, under Health Status it says Warning.
what do you suggest?
thanks in advance!