Help Needed: Recovering Files Deleted from My Cloud EX4100 Recycle Bin

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Hello WD Community,

I’m using a My Cloud EX4100 NAS, and I’m trying to recover some files that were automatically deleted after being in the recycle bin for 30 days. I have full access to the NAS and am currently using Kali Linux to attempt the recovery.

I’d appreciate any guidance on how best to approach recovery for files deleted after this period. Are there recommended tools or settings for this model that might help retrieve these files, even from unallocated space?

Thank you in advance for any help or insights!

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Hi @M4r1

Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting: