Recover erased NAS RAID

My Cloud OS 3 Personal & Network Attached Storage My Cloud Pro Series
1

I am using Mac and WD PR4100 NAS. I seem to have completely wiped out my 2x8tb (RAID1) NAS. I may have deleted a file by accident and then began (what looked like a reformatting) of the drives. (I’m not even sure I did anything wrong) Anyway, I wasn’t aware of what was going on until it was over. Now I have 0 files left and none of my shares. The Recycle Bin is not there either. I can access the MyCloud screen but cannot connect to NAS with Finder.

Is there a chance I can recover my files?

2

Hi dr.mesmer,

Did you check your My Cloud data from MyCloud.com?

3

Yes I just did. Is there anything in particular I should be looking for in MyCloud.com?

4

Did you get any files stored on My Cloud when you signed in on mycloud.com?
If not, then it is required to contact WD’s Technical Support about this.