I bought an old, unused WD Elements Desktop external hard drive (model: WDBAAU0010HBK-EESN).
I plugged it in to my computer that runs Windows 10.
I doesn’t show up in file explorer.
I does show up in disk management (disk 1)
I contains two healthy partions but I can’t open them.
I tried this guide
but ran into trouble in step 5. When I right click to assign a drive letter, that option is unavailable. The only options I have available are delete volumes and help.
I tried to find drivers for the device but had no luck.
Can you help me gain access to the hard drive?
Thanks in advance!