HDD not recognized - MAC

I got a new WD external portable drive.

I plugged it in and in the finder I see “Element”. when I choose this HDD in the finder, I get an error saying:

“Element” can’t be opened because the original item can’t be found

Any ideas???

Hi kaysee326,

Maybe you should try contacting WD’s Technical Support about this.

To Contact WD for Technical Support


The link below will allow you to call support.