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HD Live TV hub not responding

My remote and the unit no longer seem to be working together.  Batteries in the remote are fine and it seems to be sending out a signal. Think it may have something with the hub receiving the signal.  It shows the start up page, so is reading the hard drive, but will not actually respond.

Help please!

try a reset, with a pen underneath the hub, there’s a little pin hole

Support for Western Digital Hard Drives | Western Digital

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