Giving each user their own space on EX2 Ultra

[stdyrmx]

hi guys. hope you are well. i purchased an EX2 ultra so that my family and i could stop our subscription to apple for the icloud storage.

so i setup 3 users and called them K1, K2 and G1. i also setup 3 “shares” also labelled k1, k2 and g1. i then made it so K1 has read/write privileges on the k1 share, and did so for three.

i downloaded the my cloud os5 app on my phone so i could upload all my photos and videos from my phone onto my k1 share, however i do NOT see a “k1” folder when i login in. all i see is “Public” and “TimeMachineBackup”.

could anyone guide me please? i have looked all over and checked youtube but couldn’t find any similar threads or videos.

[cat0w]

@stdyrmx

Support Search Results | Western Digital

[stdyrmx]

But again. I have done what they advised. In my My Lcoud OS5 I do not see the share that I created on the webpage.

I refresh the app, check for updates etc but it doesn’t show.

OS 5 cannot access shares on Mobile or Web App that are not Public

Thanks Dave, I solved all my WD problems since the upgrade to OS5 (I consider it a downgrade), I purchased a Synology DS220+. Synology is so far ahead of the WD offering it’s not comparable. I suppose I should thank WD for the OS5 debacle as it forced me to really upgrade to the Synology NAS

This person had the same issue. It’s so frustrating.