Giving each user their own space on EX2 Ultra

My Cloud OS 5 My Cloud EX
1

hi guys. hope you are well. i purchased an EX2 ultra so that my family and i could stop our subscription to apple for the icloud storage.

so i setup 3 users and called them K1, K2 and G1. i also setup 3 “shares” also labelled k1, k2 and g1. i then made it so K1 has read/write privileges on the k1 share, and did so for three.

i downloaded the my cloud os5 app on my phone so i could upload all my photos and videos from my phone onto my k1 share, however i do NOT see a “k1” folder when i login in. all i see is “Public” and “TimeMachineBackup”.

could anyone guide me please? i have looked all over and checked youtube but couldn’t find any similar threads or videos.

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2

@stdyrmx

Support Search Results | Western Digital

3

But again. I have done what they advised. In my My Lcoud OS5 I do not see the share that I created on the webpage.

I refresh the app, check for updates etc but it doesn’t show.

This person had the same issue. It’s so frustrating.