Hi all,
Just got my TB3 G-RAID. So far it works great for backup.
I’m trying to plug in a smaller SSD to the USB-C port on the back but it won’t register the device. I’ve tried a few drives and a few cables, so far no luck.
Any suggestions?
Thanks!
Hi @starman89,
The USB port of the g raid is not preferred for attaching any external drive. It is connecting G Raid to a computer that does not have a thunderbolt port.
The G raid has 2 thunderbolt ports.
One is used to connect to a computer on the thunderbolt port of the computer and the other is used to daisy chain any external thunderbolt drive.
If further assistance is needed, please open a case with our support team at the following:
https://support-en.wd.com/app/askweb
