I’ve just got my WD Mirror and right after setting up my account (with a password) and enabling FTP, I tried to login via WinSCP and the connection is not been accepted, and WinSCP displays the error: Access is denied. It’s also failing with Filezilla.
I’ve called WD support and they flat out told me that FTP is not a supported feature. That information come from the tech support guy and (apparently) his supervisor. Even though I’ve asked for an escalation for the next level support, they insisted it’s not a supported feature. If works, it’s great. Otherwise, you’re on your own.
Now, the reason I want so desperately FTP is because my other machine (WD MyCloud) is failing and I decided to replace it with the WD MyCloud Mirror. But now I need to move all my ~3TB of files from the failing machine to the Mirror, and the best way I’ve found is via FTP.
I"m open for suggestion, as at this point I feel I can get more support from end users then from the vendor