Help with FTP

My Cloud OS 3 Personal & Network Attached Storage My Cloud Mirror
1

I’m having some issues with setting up the FTP so that I can access my WD remotely.

I have enabled FTP access in the dashboard settings and opened port 21. When I connect to the FTP through the external IP, I can access all my shares using a client or browser. However, it seems that I cannot transfer most files except for small text files. Another thing that I can do is to delete files, but that’s about it.

I have no problems when I connect through my local IP.

Anyway, I have posted this issue some time ago in the other section of the WD community: 

http://community.wd.com/t5/WD-My-Cloud/Help-with-FTP/td-p/837222

until I realised that I have been posting in the wrong section.

 Would really appreciate some help here. Thanks. 

2

Have you tried different FTP clients? They all have different features and limitations with regards to uploads and file management.

1 Like
3

Yeah, I’ve tried filezilla and winscp and also windows explorer by typing my IP in the folder. However, they all timed out when I try to transfer any other files besides small text files.

4

Would someone please help me out with this issue? Thanks!