Files are deleted

Hello all, recently I’ve come across a problem with the My Cloud Home 6TB. I would place a document inside a folder in the cloud and after a few seconds after clicking out of windows explorer and rechecking the file, it will have been deleted.

Reinstalling WD Discovery solves the problem but it always returns.

Please help.

Hi @grulle,

Please contact the WD Technical Support team for best assistance and troubleshooting:
https://support-en.wd.com/app/ask