Faulty wd 1tb caviar green 64mb cache wd 10ears

Post URL:

http://community.wdc.com/t5/Removed-Posts/faulty-wd-1tb-caviar-green-64mb-cache-wd-10ears/td-p/149498

Post Text:

well , I ppurchased my 1st wd hdd 3month ago. after that I just able to use it for around 20days smoothly with my Windows 7 x64.

wd hdd crashed , all my data gone. i got my first replacement within 19days. Impressed. well, again installed it with my w7. it last only 12 days. again crashed. no hdd found on boot, bios. returned.

 well, I got it today just 1 hour ago. cut the seal. installed. and wah ! no hdd found on boot. at bios there r no hdd. W7 is unable to found my hdd.

why that kind of faulty service I get with the model ??

Should I go to the court for the nasty service by wd ?? Should I claim my money rather return policy ??

thanks…

User:
saikatdas

Notes:

The user had had 3 drives failing on a very short time, the last one being an out-of-the-box DOA and complains about the service.

Sent PM

Customer is in India.  Freiter please handle.

Requested customer to be upgraded to Caviar Black and will contact for installation. Case escalated on RN 110216-000397.