'[FAQ] Twonky DLNA Media Server Setup & Use


the ‘hi fi cast’ app developer said he might include the bitrate in a future version.


Is it really that important in a media player…?


Hi cpt_paranoia ,

We appreciate your response and will use these steps in future whenever required.



I have no idea what that reply is about. What steps are you talking about?

Or are you responding to the OP after two and a half years…?


Probably not. Just like all the features thats all.


Hi there cpt_paranoia,

I gotta admit you did a great job with the whole article here, i hope WD are appreciating your effort even though as you said you are not their employee. I am kinda late (2 years) on my question, but i think if someone can help me, that’s you.

At home, i have WD TV Live, and a NAS WD MyCloud 4TB. Both of them are at their latest firmware updates.
All of the devices are connected to the same workgroup at home and a d-link gigabit switch takes care of the multiple LAN connections i have.

My main problem is with the subtitles, they are not shown with the movie.

-They are in the same folder, with the same name.
-When i use “network share” (at the beginning i had problems setting it up so that the movies will list here), the subtitles do work, but the problem with network share is when i play HD movie (720p or 1080p) it glitches and jumps. Media Stream doesnt have this issue, but the subtitles are missing.
-WD MyCloud is also directly connected to other smart tv’s around the house, 1 Philips - again no subs though media player, and 2 samsung tv (1 supports subs, and the other doesnt). So based on the experience that at least 1 tv is showing the subtitles, then i guess the problem is not with WD MyCloud?
-i got in the twonky settings as u described here, but cant find any subs settings.
-maybe try and install another media server on the NAS?
-I dont like the solution where i need to get the movie and subtitles as one, since i got lots of tv shows and movies, it would take months to do that.

I dont understant why WD TV Live is not showing the subs from the cloud NAS…since both are WD and they should be compatible.

I hope i was thorough with my explanation of the setup and what i’ve done so far. Hopefully there is a fix.

Thank you in advance


That sounds like a fair assessment of the situation.

Subtitles do seem to cause a lot of trouble; search the forum for regular discussion. I think it’s mostly down to the rendering device, and whether it is able to render subtitles over the video. No doubt with the usual problem of file and codec format support thrown in…

I’m afraid I don’t use DLNA for video; I use Kodi, accessing my NAS as a file server. The only subtitles I have are those downloaded from BBC iPlayer, and Kodi is able to play the .ts stream, and render the .srt file on top with no problem.

I also do not have a WD TV device, so I can’t offer any advice on that. I use a cheap Android media box, connected via wifi to the network, and HDMI to a dumb full HD TV. That runs Kodi, various catch-up TV services, and BubbleUPnP for DLNA audio playback.


@cpt_paranoia Hi there - just wondering if you are also active in any MediaMonkey forum as I actually have some issues with HTTP/1.1 400 Bad Request when using Strg-L to discover disc information.
Switched already to freedb.musicbrainz.org with no better response.


I do use MediaMonkey, but I have no idea what you’re talking about, I’m afraid.


I want to thank you for putting all of this information together. It has helped fix some issues I had with my Bose SoundTouch app and my WDMyCloudMirror. I have my music in a Music_Library share with subfolders for ALAC and FLAC versions of the music. The SoundTouch app wouldn’t let me select a share on my WDMyCloudMirror. With your information I was able to make Twonky only see the ALAC subfolder.

The only thing I don’t like is the way Twonky changes some of my genres from Discogs. For example, it takes genre Folk, World & Country and breaks them into three separate genres: Folk, World, & Country. This is probably how Twonky is programmed internally for genres. Did you ever find anything on how it handles ID3 tags?


WD EX2, firmware 2.11.178. KEF Stream (App) and KEF LS50 Wireless active speakers. Such nice speakers I’m in the middle of re-ripping all my CDs into FLAC, and putting it all on the NAS.

Encouraged by this thread I looked into getting Twonky to serve full-resolution cover art thumbnails. In my NAS’ version of Twonky (7.2.9-6) there are a bunch of different Media Receiver Types in dropdown lists against MAC and IP addresses of the clients, in the Twonky web admin page:


These list items resolve to XML files in /usr/local/modules/twonky/resources/devicedb/

Unfortunately these files are read-only, even to a root SSH login - it’s a read-only file system. Any hints on making it writable would be welcome.

There is a helpful readme and template xml file, which then leads to the usual suspects - the options AASCALE and NOTRPICS.

Grepping through all the xml files gives an indication that none of the built-in configs uses NOTRPICS but a couple use AASCALE . The Naim Audio Streamer config has a nearly default set up and AASCALE#1000x1000. So, I selected that one in the Twonky web GUI, cleared the cache and rebuilt the database. It works! High-res artwork in the mobile App.