External Hard drive working properly but don't see it on My Computer

I just received my new WD Elements 25A3 external hard drive. I can see the drive under Device Manager and it says it’s working properly. I’ve tried connecting it to all 4 hubs/ports (don’t know the difference) and still cannot see it under My Computer. I can hear it booting up and the LED light is on. I’ve tried uninstalling & reinstalling twice…no luck.
Any suggestions?
Thanks in advance!

Hi Pboyd,

You should follow below article to access external hard drive on your computer.


Thank you, Brandon. It seems the issue was that the hard drive was formatted for a Mac and I was trying to access it on a PC. Once the Mac user reformatted it, it worked fine.
Thank you for the response!