I am struggling with tech support regarding my WD 2 TB Raid 1 drive.
I can not get answers to:
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I have removed the WD raid software from my Mac. Can I use the drive without it. Several people on MacRumors have stated that they are losing data even though they were not using the WD raid software. I do not know if this is true.
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Where do I send a copy of the receipt for the software I was told to purchase to reinstate my drive.
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is new software being written to maintain and monitor the WD raid drives?
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This seems to be a very widespread problem, affecting a lot of WD customers. It seems that WD did not catch this problem during the several development releases and final golden edition release of Mavericks from Apple. WD seems like a large and responsible company. Was this missed?
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There seems to be an ongoing conflict between raid drivers from Apple and those from WD. Which should we use?
I am concerned because I am getting conflicting instructions on what to do.
Is it possible to post solutions somewhere so we can move past this issue?
Thank you.
