Hi. I have a WD My Passport 1 TB External Hard Disk of Product Code # : WDBBEP0010BBK and Serial No. [Deleted]. I want to know about the Extended Warranty Service for my drive. The purchase date is 15November 2012 , and the Warranty Expiry date is 14th October 2015. I have registered my product on the WD website. When I click on the option of “Extend My Warranty” on the “Products Registered” page I get a message as follows:
Error:** No eligible products for Warranty Extension.**
I’d like to know how to extend the warranty for my product.
Please help me in this regard