Wd my pasport external hard disk drive 4tb

My passport External Hard Disk Drive 4TB purchased in the month of June’2018. Stooped working all of a sudden. When I connect it to my PC the white light blink but it does not show anywhere in my pc and also got heated. The product is under the coverage of warranty. Provide location or contact number of service center in Port Blair / Kolkata, India

Hi Biplab,

There are many reasons an Operating System(OS) does not recognize your WD My Passport drive. The instructions below are designed to assist in troubleshooting issues related to drives and devices not being recognized by a computer.
https://support-en.wd.com/app/answers/detail/a_id/23343

For more information you can contact WD India support: