I’ve used a number of WD’s ‘cloud’ devices, and have to say I’m extremely disappointed with all of them… They all seem to be slow, buggy, and overall unreliable.
Latest problems are with my EX2. Media services are disabled, and if I copy a large amount of data, the thing is basically useless until the next day with it catches up. CPU gets maxed out from smbd process. Had to reset it last week since it was completely hung from any access…
I loaded the newest firmware a few days ago, hoping it would fix these issue, and was able to get into the dashboard. Not only didn’t it fix the problems, but now I can’t get into the dashboard. I can access files through the network, and get the dashboard login screen, but can’t log in to any account - local or network. Invalid accounts show invalid username/password messages, but correct credentials just sits there.
So I’ve seen the only “solution” is a reset? That’s such an irresponsible solution! I’m remote, so don’t have local access. Physically powering it off without an orderly “shutdown” risks corruption of data, and I have no way of knowing if anyone’s accessing or writing files. Extremely poor “solution”, especially for a business environment.
Are there any real fixes to performance and this lack of reliability?