Error in Device manager

Legacy Products My Book Live
1

My Book live is showing an error in Device manager:This device cannot start. (Code 10) I’m currently using Windows 8.

I also think that this issue is stopping smartware from working correctly.

Looks like its a driver issue. Anyone know where I can get an updated driver for live book on WIndows 8?

2

Hi dude,

First try uninstalling smartware and then do a clean installation of the latest version. Also check if you have the latest firmware update available for the my book. 

3

Hey, I also just updated to windows 8 and same error in device manager for me (code 10.) The drive works fine and mapped correctly, just wanted to know why windows thinks its not running. 

I also re-ran the disk that came with my drive. The software reconizes it, however device manager still there.

Also uninstalled and reinstalled in device manager, restarted and same issue.

Please release a small update so windows can run properly for this drive.

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Live Duo 3TB

Win 8 64-bit

Thanks 

  • Will
4

Just another pic of the latest f/w installed on the drive as what the guy said to try.

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5

I am having the exact same problem – latest wd firmware 

any news on this issue yet ? 

6

Same Win 8 Code 10 problem here. 

The sound of crickets chirping coming from WDC is deafening …

7

The MybookLive doesn’t need a device driver. Simply remove MyBookLive from control panel/devices and printers section of Windows 8 and it will remove it from device manager for good.

8

And why do we want to remove it? Wouldnt’ we want to control MBL from windows?? Still no answer, just checked back, nothing new to report

9

The Mybooklive is not attached to your computer, it is connected to your network. There is no need for a MyBookLive device driver to access and control the MyBookLive as it is accessed as a network based device.