Upgraded my main client from Win7 to Win10. I then uninstalled and reinstalled connector as this blog recommends. No problems to that point.
From the client, I started the connector/launchpad. No problem with that.
BUT, then I clicked on Dashboard and I immediately received the following error. “Runtime error 217 at 500E8338” Then, strangely, despite the error message, the dashboard sign-in appeared, and after another 217 error message, the dashboard itself appeared and actually seemed to be working.
Similarly, I went to Shared Folders, and after another two 217 errors, successfully reached the shared folders.
When I try the Backup icon, the experience is similar with one major difference. I get the same error message and then the Backup Properties window appears. And it appears to let me start a manual backup.
But, then the backup fails immediately. Error message says “Cannot read the information on a drive that you want to back up.” It then suggests I run chkdsk on the client drive(s). It does not specify the drive. But, all of my client drives are working fine from the client. I will try chkdsk, but I don’t think I am having a drive failure, and besides the server did not seem to try any of the three drives I back up.