Dropbox Folders Not Syncing

Legacy Products My Cloud OS 3
1

Hello,

I currently have the Dropbox app installed on my Ex4. For some reason, only 2/6 of the folders are sycning with the drive. I have all the folders checked in selective sync. It might help to note that sub folders do not show up for the folders that are not syncing, but do show up for the 2 folders that are.

I am using a dropbox pro account, and all the folder share settings are the same.

Any help is appreciated.

Thanks

2

Hello,

I recommend you try doing a device reset and/or a system only restore.

Take a look at this links for more information.

http://support.wdc.com/KnowledgeBase/answer.aspx?ID=14181

http://support.wdc.com/KnowledgeBase/answer.aspx?ID=13981

3

Hi Hamlet,

I have already done a device reset and a system restore. I have tried unlinking and relinking my dropbox account and reinstalling the app. I have even reformatted my drives. Changed the folders dropbox syncs to.

Nothing works.

Anymore suggestions???