Data Recovery Programme (My Book Live) - has anyone had any success?

WD Legacy Products My Book Live
1

My My Book Live was part of the 24th June hack. Everything is gone. It had everything on it.

They’re saying I can send them the device and they’ll see if they can recover anything. Either way, they’ll then destroy the device so if they’ll not been successful I don’t have a chance of finding a way myself.

And what did WD send files back on, if any were recovered?

I’m keen to know if anyone has had any luck restoring their files?
Thanks,
Steph :slight_smile:

2

I paid to have recovery done by Ontrack before they announced the plan and got a good deal of data back, but sent the drive in for the free WD recovery just in case they are able to get better results. I received a tracking number this morning and should have the recovered data next week and will update. It goes to Secure Data Recovery for this offer, and looks like they send back a Passport or similar USB drive.

3

Was the recovered data (you got back) sorted as file types based on signatures? or
Did the data recovery include filenames and the directory structure intact?

4

Sorted as file types, but no filenames or structure. I’m rebuilding that now based on other data such as date taken in jpgs, artist/album/song data in music files, etc. It’s a long process…

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5

If you have about 80,000 + JPEG files like I did it will take a considerable amount of time. I found a couple useful free tools (one of them has a paid version that affords a little bit of flexibility - for $9) that can do this sorting if the recovered JPEG files have EXIF information.

The following website has two versions (free limited sorting and a paid more features):
https://www.mjbpix.com/automatically-move-photos-to-directories-or-folders-based-on-exif-date/

This website has several software tools including an EXIF tool that is free:
AmoK Exif Sorter 3.0 (Official Website)

6

Thanks for the feedback! Good luck with your sorting.