Customer relationship and communication

[SBrown]

@RichArnold Thanks for posting your concerns.
Please refer to the following status update of My Cloud OS 5 and firmware 5.05.111 announcement and release notes for more information.

Update on My Cloud OS 5 Feedback

Hello My Cloud users, Thank you for all the feedback & comments you have provided since the My Cloud OS 5 release. We wanted to provide an update on some of the feedback we received regarding the new release: Indexing time & resources : As we are moving to the new My Cloud OS 5 mobile and web apps, it is necessary for your My Cloud NAS to index stored content for them to show up. Please be patient to let this process complete. If you do not need all the content to be visible in the mobile and …

My Cloud OS 5 Firmware Release Note v5.05.111

My Cloud OS 5 Firmware Release Note v5.05.111 My Cloud OS 5: Online User Guide and Solutions Manual Download Links: My Cloud Mirror Gen2 My Cloud EX2 Ultra My Cloud EX4100 My Cloud PR2100 My Cloud PR4100