My external HDD WD elements destop 2 To is very hot. HDTune alerts me for a critical temperature of 67°C at this moment. Sometimes it’s 65°C, sometimes 69°C or 70°C.
It is put on the desktop, not closed in a cupboard or something like that.
My others HDD have normal temperatures (35°C for the Samsung used for the system inside the PC, and 41°C for my other WD (WD20EARX) used in an external HDD case).
Can I use the RMA service without risk ? I don’t want my demand to be rejected if WD consider that the temperature is “normal”…
I opened a request in my WD support account 2 weeks ago, but no answer at this time. I’m afraid to lost my data if my HDD deteriorate.
Thanks to advice me.
(Sorry for my english, I do my best xD , I think it’s understandable… )
Edit : HDTune Screenshot :