Creating Remote New User to Allow Them to Upload Files to Public Folder on MBLD

I want to allow someone to upload files from their remote PC to MyBookLive Duo. I created an account in, but I do not see a way to create a user (either in mycloud or on MBLD dashboard) that allows them remote access to MY MBLD (limited to Pulic folder) so they can upload files. Any assistance is greatly appreciated.

Hi jheiry,

You should have a look at the link given below.

If the issue still persist then you should try contacting WD’s Technical Support about this.

To Contact WD for Technical Support

The link below will allow you to call support.