I hear your point. To be fair, I’ve been reading similar reports on other manufacturer’s NAS drives.
My real frustration is the lack of understand or information as to what is considered normal… I too feel like a CPU pegged @ 100% or drives that are constantly spinning can’t be a good thing. If this was normal; why would there even be a sleep mode?
Some simple math showed that even if the convert process was taking 1 minute per image, the process should have been complete in 8.7 days. Granted, other things were happening but there is zero information available as to what to expect.
I submitted a ticket to WD which went without a reply so far… that was over a week ago. Not acceptable - especially when you pay a premium price for a product.
In the process of moving everything back OFF of my NAS. What’s funny is that the CPU usage has dropped considerably since I’ve started moving files. I did turn off media streaming and itunes as well so that might have helped.
From what I can see there is no way beyond SSH to see where something might be hanging up. I’m not skilled enough to go there yet. Anybody have a link to a decent how-to on SSH?
I’m far from an expert but I am willing to learn - provided that I can get the information. Even a list of what each of the processes are would be nice. Then I could at least get a clue as to what is going on…
All part of the learning curve I guess!