Cant lock device with password

WD Software & Mobile Apps WD Software
#1

Hi. Does anybody know why I cant lock my devices? I´ve got Mybook 2 TB and My Passport Ultra 2TB.

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#2

Welcome to the Community.

Newer WD hard drives do not use WD SmartWare for encryption. They use WD Security.

http://support.wdc.com/product/download.asp?groupid=132&sid=172&lang=en