I’m not a Windows person, but (usually) understand enough to install software, connect peripherals, etc. I’ve gone through the manuals – both the one that comes on the drive and the one online, installed the Quickview software (which was the only software that showed up on the drive) and reinstalled it using the most recent version from the website. Under “apps” there is an icon for the software, but when I click it nothing happens.
I am leaving on a trip tomorrow, and mostly want to be able to plug the device into the surface pro to be sure photos I’ve downloaded to it have in fact been saved. I also want to be sure the drive isn’t automatically deleting the photos from the card when I download them. Without being able to access the software, I can’t do anything.
Can anyone help? Please?