Can't find files

I just installed a new hard drive after backing up my Doc’s & Music & Pictures.  

My passport says that the backup was completed successfully; however, when I retrieve my documents I can’t find them on my hard drive… Even though it side retrieve was successful.

Thanks

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Hi there, do you know the exact file path your files used to have before the backup? If not, then what if you try to restore the files to a content folder that you select?

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Yea they were the regular My Document folders.  I even tried to download them one folder at a time.

It said retrieveing  1500 files but don’t know where they went.  I don’t think it is retrieving the files.  I did a software upgrade after backing up the files.  I think I lost them when that happen.

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If you made a software update, then redo the backup. After it is completed you should be able to see a folder ending in .SWSTOR holding the files…

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Thanks I’ll try it.