Cant access WD My Passport Wireless

[uniquelubu]

i Cant access my passport wireless hard from windows 

i cant access it via usb 

[Hamlet]

Hello,

I recommend you try a reset.

Take a look at this link.

http://www.wdc.com/wdproducts/library/UM/ENG/4779-705118.pdf#page=52

[jebusx]

uniquelubu wrote:

i Cant access my passport wireless hard from windows 

i cant access it via usb 

If the reset does not help.  Try to “System & disk” from the dashboard or attach your device to your computer using the USB port and format the drive.  NOTE:  Doing this will loose all your data.  I don’t know if MPW support Mac format (HFS) as I know it best to format as exFAT.

[uniquelubu]

it dose not show up on windows at all 

[uniquelubu]

i already did that resat and still hard drive is not detecting