Cannot upgrade firmware on WD HD Live Plus


#1

I have been trying to update to the beta firmware for the last several days (off and on). I have a WD HD Live Plus running 1.03.29_B. I have tried the following:

Download zip file containing firmware, extract with 7zip, copy onto flash drive (from Win 7 64bit) into root directory of drive. Attached flash drive to WD device – no option to upgrade available.

I tried moving all other files into folders to only firmware files are accessible in root folder on drive - no dice.

I tried using a standard external harddrive (Maxtor, bus-powered) - no dice.

I tried doing all this from a 32-bit version of Windows 7 – no dice.

I have tried formatting my flash drive to FAT, FAT32, and NTFS – with only firmware on flash drive.

I confirmed WD can see the drive by placing an MP4 file on it and playing it.

I’ve reset to factory defaults (grasping straws at this point).

I have tried everything I can think of. Is this firmware supposed to work on the Plus too? I just got this thing a couple weeks ago and have had trouble playing M4V and MP4 files since I got it and was hoping this firmware would resolve those issues.

Anyone else attempt to update the Plus? Experiences or recommendations?


#2

That’s because there’s no such thing as a firmware upgrade for the Live Plus yet.


#3

Ok, that makes sense. I was reading about the chipset differences and started thinking WD may have to have different firmware branches. This is a bit disappointing, I was really hoping my MP4 woes would be soon solved. Oh well.


#4

Nice to know they are working on the old wdtv and not fixing the wdtv live plus issues that it was sold with.


#5

AnnoyedPatient wrote:

Nice to know they are working on the old wdtv and not fixing the wdtv live plus issues that it was sold with.

I believe that they are working on both. The original live was also sold with ‘issues’, so therefore you may agree that the users of that may have a higher priority.