I have been trying to update to the beta firmware for the last several days (off and on). I have a WD HD Live Plus running 1.03.29_B. I have tried the following:
Download zip file containing firmware, extract with 7zip, copy onto flash drive (from Win 7 64bit) into root directory of drive. Attached flash drive to WD device – no option to upgrade available.
I tried moving all other files into folders to only firmware files are accessible in root folder on drive - no dice.
I tried using a standard external harddrive (Maxtor, bus-powered) - no dice.
I tried doing all this from a 32-bit version of Windows 7 – no dice.
I have tried formatting my flash drive to FAT, FAT32, and NTFS – with only firmware on flash drive.
I confirmed WD can see the drive by placing an MP4 file on it and playing it.
I’ve reset to factory defaults (grasping straws at this point).
I have tried everything I can think of. Is this firmware supposed to work on the Plus too? I just got this thing a couple weeks ago and have had trouble playing M4V and MP4 files since I got it and was hoping this firmware would resolve those issues.
Anyone else attempt to update the Plus? Experiences or recommendations?